Contact
The best way to reach us.
Head to the Black Forest!
Contact & Directions
More information at a glance
Here you will find the direct dial numbers for our departments, so your request gets to the right place straight away. We have also compiled information for how to get to Schluchsee.
We’re already looking forward to seeing you soon in person!
Welcome to the Vier Jahreszeiten am Schluchsee!
- Phone numbers
- Arriving by car
- Arriving by train
- Konus guest card
How to reach us
Your direct line to us
Do you have a request that you would like to clarify straight away on the phone?
You can reach the following departments directly by phone +49 7656 70-
- 326 Room reservations (Mon-Fri 8 a.m.-6.30 p.m., Sat/Sun/public holidays 9.30 a.m.-5 p.m.)
- 707 Events (Mon-Fri 9 a.m.-5 p.m.)
- 740 Restaurant / table reservations
- 739 Guest services
- 813 Wellness reception (sunday to thursday 09.30 a.m. - 6.00 p.m. / friday and saturday 09.30 a.m. - 7.00 p.m.)
- 814 Ayurveda centre
- 800 Hairdresser (Tue-Fri 9.30 a.m.-12 noon and 3-6 p.m., Sat 9.30 a.m.-12 noon)
- 0 Reception (for everything else & around the clock)
Email enquiries
Get in contact with us
Do you still have questions that we could not answer on our site? Please do not hesitate to contact us – by phone or simply by using our form here. We look forward to receiving your enquiry and will get in touch with you straight away.
How to get to us
Arriving by car
Coming from the A5, take the “Freiburg-Mitte” exit and follow the signs towards Donaueschingen. Now follow the B31 through Freiburg and the Höllental. Then turn off onto the B500 in the direction of Schluchsee. Once in Schluchsee follow the hotel signs.
Coming from Stuttgart, take the A81 towards Bad Dürrheim and then follow the B27 towards Freiburg/Donaueschingen. Take the “Bonndorf/Hausen” exit and follow the L171 until you can change to the B315. Now follow the signs to Schluchsee. Once in Schluchsee follow the hotel signs.
Arriving by public transport
Arriving by train
Numerous ICE/IC connections take you to Freiburg in the southern Black Forest every day. The Höllentalbahn/Dreiseenbahn runs hourly directly to Schluchsee from there. We will be happy to pick you up from Schluchsee train station or take you there – free of charge! Please let us know in time if you need a shuttle from the station.
Free bus & train travel
Konus guest card
On arrival at the hotel, you will receive the Konus guest card free of charge and can therefore explore the Black Forest holiday region by bus and train free of charge. The guest card is valid as a ticket for the participating transport networks and is valid in 2nd class as well as in trams and buses in Freiburg.
The best way to reach us.
